Push Out Billing Date

Push Out Billing Date

1. Login to SamCart
2. From the top menu, tap Activity > Customers
3. Search for the customer in the search bar using their email or full name. 
4. Tap on the customer ID
5. Under ORDERS, tap on the first order ID in the order summary look for your product. 
   1. If you do not see your product in the order, exit this order screen and search their orders until you find your product in the order summary. 
6. Once you've located your product in a customer's orders, under Subscription Summary, tap the subscription ID. 
7. Under Change Next Billing Date, use the calendar tool to change the billing date to the agreed upon date by you and the customer. 
   1. Coaching Students get 12 free months of LG Pass and 13 Months of GeekPay
   2. You can choose to pause payments for a customer due to financial reasons for up to three months. 
   3. Flight School Students get 6 months of LG Pass for free. 
8. Exit the calendar and wait for re-billing date updated popup, then close the screen.