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Set LGPass Expiration (For Cancellation)

Set LG Pass Expiration

  1. Log into https://www.lgpass.com/app/dashboard.php
    1. Username/email: rossimcdonough@gmail.com 
    2. Password: tlg1028$
  2. In the menu, select Admin then tap LGPass Accounts
  3. In the search bar, search for the customer by name or email and hit Enter on your keyboard to search
  4. Once you find the customer, tap the ➕or ❌ to change their subscription status. 
    1. If it is a ❌then move onto step 5. 
    2. If it is a  ➕then tap Add Subscription in the pop up, then check the ❌that appears after and move onto step 5. 
  5. Change the New Status field to Active
    1. Note: If you are immediately deactivating the account, then set the status field to Expired and set the expiration date for today. 
  6. Set the expiration date to for the end of billing period date provided in SamCart. 
  7. Tap Confirm.