Set LGPass Expiration (For Cancellation)
Set LG Pass Expiration
- Log into https://www.lgpass.com/app/dashboard.php
- Username/email: rossimcdonough@gmail.com
- Password: tlg1028$
- In the menu, select Admin then tap LGPass Accounts
- In the search bar, search for the customer by name or email and hit Enter on your keyboard to search
- Once you find the customer, tap the ➕or ❌ to change their subscription status.
- If it is a ❌then move onto step 5.
- If it is a ➕then tap Add Subscription in the pop up, then check the ❌that appears after and move onto step 5.
- Change the New Status field to Active.
- Note: If you are immediately deactivating the account, then set the status field to Expired and set the expiration date for today.
- Set the expiration date to for the end of billing period date provided in SamCart.
- Tap Confirm.