---
title: Set LGPass Expiration (For Cancellation)
description: Set LGPass Expiration (For Cancellation)
---

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# Set LGPass Expiration (For Cancellation)

### Set LG Pass Expiration

1. Log into [https://www.lgpass.com/app/dashboard.php](https://www.lgpass.com/app/dashboard.php) 
     1. Username/email: rossimcdonough@gmail.com
     2. Password: tlg1028$
2. In the menu, select **Admin** then tap **LGPass Accounts**
3. In the search bar, search for the customer by name or email and hit Enter on your keyboard to search
4. Once you find the customer, tap the ➕or ❌ to change their subscription status.  
     1. If it is a ❌then move onto step 5.
     2. If it is a  ➕then tap **Add Subscription** in the pop up, then check the **❌**that appears after and move onto step 5.
5. Change the *New Status* field to **Active**.  
     1. ***Note:*** If you are immediately deactivating the account, then set the status field to **Expired** and set the expiration date for today.
6. Set the expiration date to for the end of billing period date provided in SamCart.
7. Tap Confirm.

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