Extend LGPass Expiration
Extend LGPass Subscription
- Log into https://www.lgpass.com/app/dashboard.php
- Username/email: rossimcdonough@gmail.com
- Password: tlg1028$
- In the menu, select Admin then tap LGPass Accounts
- In the search bar, search for the customer by name or email and hit Enter on your keyboard to search
- Once you find the customer read the following scenario and move onto the next step
- If the customer has an active paid subscription and should have no expiration date (previously 2199-12-31), then move on to Step 6
- If the customer does not have an active paid subscription, but is getting an extension from one of our programs (Flight School or Coaching), then move to Step 7
- Tap the➕If it is a ➕then tap Add Subscription in the pop up
- Tap the ➕or ❌ to change their subscription status.
- If it is a ❌then do the following:
- Change the New Status field to Active.
- Set the expiration date to for the end of billing period date provided in SamCart.
- Tap Confirm.
- If it is a ➕then tap Add Subscription in the pop up, then check the ❌that appears after and do the following.
- Change the New Status field to Active.
- Set the expiration date to for the end of billing period date provided in SamCart.
- Tap Confirm.
- If it is a ❌then do the following: