General FAQ Category Introduction

General Overview

We can't categorize every ticket that comes in, so here is our catch-all category for random inquiries that don't fit anywhere else. 

Take a look at the categories listed below for ticket categories covered in the general section and then pick the article that best matches the customer's inquiry. 

• [Blank Message]
  • When we receive a support email with no body
• [Facebook Group]
  • Customer wants to join our Facebook group, but hasn't been accepted yet
  • Customer is having trouble finding our Facebook group
• [Mastermind]
  • Customer wants to purchase Mastermind Call Archive
  • Customer wants to cancel subscription to Mastermind Call Archive
  • Customer wants to join the Gold Mastermind Group. 
• [Training Library]
  • When someone forgets the link to our online courses
  • When someone can't login to our online courses
• [Unsubscribe From Email List]
  • Customer requests to be unsubscribed from email list
  • Customer having trouble unsubscribing from email list. 
• [VA Program]
  • Customer asks for availability to join or use the VA Program