Find LG Pass Plan

Find LG Pass Plan

1. Login to SamCart
2. From the top menu, tap Activity > Subscription
3. Search for the customer in the search bar using their email or full name. 
4. Tap on the subscription ID
5. Check the Product Name to see if it includes LGPass
6. If it does, continue to the next step.
7. If it does not, continue searching their subscriptions until you find it. 
8. Once you have found their LGPass subscription, take a look at the product name to confirm their current pricing tier. 
9. Save a link (or ID) for this subscription/order in your ticket notes so it is handy for later use.